CUSTOMER "MUST KNOWS"

for CORRECT & GRIEF PROOF

DELIVERY, PLACEMENT & PAYMENT
All Customers - Please Read
 

1. ACCESS: We must have enough room to deliver your Assembled Structure or Kit so we can easily back our Tilt Trailer in, then pull our Truck and Trailer ahead in an absolutely Straight Line as the Structure slides off, which generally requires a minimal 60' Straight Back Up pathway. Tree Limbs, Telephone Lines, Fences, Eves and Gutters, etc., must be considered for proper Side and Vertical Clearance. We need at least 15' Vertical Clearance for Assembled Gambrel & Snow Roof Models (less for Standard & Roof Port Roofs and Kits). Also, we usually require a minimum of 2' Clearance on each side of Structure. Also, we and you must allow minimal 50' Radiuses for turns.

We are capable of disconnecting the Trailer and "by hand" … while using "Earth Stakes" and a "Winch System" … move your Structure practically anywhere that the Structure and Trailer will fit. All the estimated extra time for this kind of movement effort is billed at $30/hour and must be prearranged or a costly Return Trip (or Overnight charges) may also be required.

2. KIT "Slide Off" DELIVERY: We can deliver any of our Kits from Jamestown to your Building Site for $3 per mile. There is always a $100.00 Loading & "Slide Off" Unloading Fee added for Delivered Kits, but not Assembled Buildings, and of course, our "Access" Rules must be met.

3. LOCATION: As explained under "ACCESS" above … we can "Slide Off" an Assembled Building or Packaged Kit from our Special Trailers within a few inches of the desired position, but only if we have the proper "Straight Line" Access and Width and Height Clearances. We must charge for Extra Setup Time for any extra "pry bar" required lateral movement beyond a few inches. You may choose to do this yourself to save this extra charge and at the same time, learn how to "move, block and shim" in case you need to move or adjust your structure in the future. Any extra needed movement from the Trailer Delivery Site to the Structure's intended location must be discussed, in detail, and paid for at the placement of the order or before Delivery.

4. TIE DOWNS: Unless you are going to "Load" the Building right away, we suggest it be tied down until loaded as we have had empty Buildings move sideways* in 70+ M.P.H. gusts of winds. You can use our Earth Stakes and Brackets offered in our Brochure, or better yet, load it with the building at least 5#/ft² (down low) and it will then likely stay put in very heavy winds. NOTE! …Our Roof Ports must always be tied down properly or they can become "dangerous missiles" in high winds - ask for our Minimal Specs. *never tumble

5. ON SITE ASSEMBLY: An On Site Assembly must be arranged when it is absolutely impractical to Trailer Deliver an Assembled Structure directly to or very near the desired placement location. Realize that "hand unloading" and carrying of any components to the Building Site adds to the Assembly Charges. Also, be aware that the location for your Structure must include at least a 3 foot working area around the perimeter of the Structure; otherwise, you may incur additional assembly time charges.

6. CUSTOMER "DIY" KIT PICKUPS: A Car Hauler type Trailer is desirable. Bring heavy duty Tie Down Straps and Ropes and 2 x 4 and 4 x 4 wood blocks for spacers and supports in order to support the Kit above the Fenders. All Floored and Floorless Kits require a trailer suitable to haul an 8' (96") Wide Prepackaged Kit that … in length … represents the total length of the Structure plus 2 feet. We'll set your Kit onto your Trailer using our Forklift, but you must realize, you are responsible for its safe and complete tie down while also providing plenty of "trailer tongue weight" to avoid "fishtailing" dangers.

7. DOOR GUIDES & LOCATION & TRAILER POSITIONING: We must know before Delivery where your Doors and Windows are required to be located so we Assemble and can Load your Building on our Tilt Delivery Trailer correctly for proper unloading orientation. Be sure these Details are correct and initialed on your Purchase Order as we cannot turn Buildings around or move Doors at your Site without adding a lot of extra time charges and possibly requiring a very costly return trip.

8. LEVELING & BLOCKING: We properly position every Assembled Building for you when delivered (at no charge) using Redwood or Concrete Blocks as Supports (and Shims). We shim 4 to 6 places under the 2" X 6" or 2" X 4" Main Steel Beams. We recommend extra blocking under the middle door area of the Building if used as a Garage, and under the middle of the other 2" X 2" Cross Beams if used to hold very Heavy Machinery, etc.

The most important requirement to remember is to get the Floor "FLAT" (not necessarily Level) so the Building is not "twisted" and therefore the Doors open and close properly. Also, we recommend tilting the Building Lengthwise around 1" to 2" every 10 feet*, if possible, using the normal tilt of the land to aid in rain runoff down the Ribbed Sheeting*. Width-wise, we suggest fairly Level…We should be sure each end obtains the "same" Levelness or Tilt to avoid "twisting" of the Structure. The best Blocking & Shimming arrangement is setting the Structure's Main Beams on 2" to 4+" thick rows of gravel, which keeps any standing water from reaching the Main Beams and allows Earthquake movement if the "Big One" comes. The Main Beams will dissipate much of an Earthquake's energy and destructive forces by taking advantage of the "grinding action" of the Main Beams into the Gravel.

We'll "Block" your Building properly; however, any "extra" lateral movement or Gravel Requirements or Hold Downs must be discussed and paid for before delivery. If the Building is to be set on non-compacted or "unsettled" earth (back fill, etc.), you may be required to prop up one or more of the Corners slightly as time goes by due to "uneven settling" of the soil. If a Door begins to stick or the Lock Holes mis-align and you require us to return for "shimming" (after initial set up), we must charge for a "House Call". If Blocked Areas settle at the same rate or if the Building is put on "Solid and Level Soil" (or Gravel), there should be no difficulties for many years.

*& preferably away from Garage Door openings!

9. SETTLING & "TWISTING" OF ROOFS & DOORS: If your Building's Floor Beams are not properly Supported, nor "flattened", your Doors may not close properly and excessive twisting of the Building can cause the Roof to leak! Also, "SETTLEMENT" can cause these problems (see "Leveling & Blocking" Section). Therefore, check your Door fit and Roof after the first big rains until the Building is fully settled. "Unfilled", already Settled Earth is your Best Foundation. To avoid uneven Settling, use a big Screwdriver or Chisel to cut the support Block Base* into virgin earth, taking care to avoid backfilling any Support Block areas. This approach works well to avoid settling problems. Use Redwood and Engineered Cedar or Concrete for Support Blocks. Do not position any Structure on a hillside without using proper "tie downs" and a "thought out" and Engineered support system. *or use a "Gravel" Main Beam Support System

10. BUILDING PERMITS: Our Buildings and Roof Ports under 120ft² don't require local Building Permits. We feel Building Departments shouldn't require a Permit for larger than 120ft² Structures that are "Portable" used for "Temporary Storage " whereas Shipping Containers and Canopies are routinely allowed to be used for these purposes without Permits in most Cities and Counties in California, Nevada, Oregon and Arizona. Further, these kinds of structures are not usually required to be permanently anchored to the earth, but customers must understand that it is up to them to satisfy the Local Municipality's Bureaucrats and all safety precautions. We do have the proper calculations showing UBC Compliance for all our Structures for Wind, Roof Load & Seismic Strength Requirements required for Homes, Buildings and Car Ports; however, when they require you to pay to have these Calculations "Wet Stamped", it is costly and really an unfair expense put on us and our customers. The Uniform Building Code does provide an "Appeals procedure" that we know all Building Departments in California must provide to you. If you feel they're being unreasonable - you can ask them how to use this Appeal Procedure, if necessary and we'll help all we can.

11. DELIVERY COSTS: We provide FREE LOADING & UNLOADING. DELIVERY charged at $3 per mile we can carry 10' & 12' Wide Loads on most Federal & State Highways, but sometimes minor costs by a County or City for "Wide Load" Permits may be required. If a Flag Car is needed "locally", this is more costly unless the Customer volunteers . We can also deliver any Kit the Customer requires it - but a $100 Loading and Unloading Charge and the $3 mileage charge must be added to the Kit cost.

12. DELIVERED KITS and ASSEMBLED STRUCTURE BALANCE PAYMENT POLICIES:

1. Remaining Balances owed for a Kit or Assembled Structure, including all Delivery, Pre-Factory & any extra "On Site "Charges must be collected at the time the Kit or Assembly is either Picked Up by Customer or Delivered to the Customer's Site. Structures will not be Unloaded until the Balance owed is paid.

2. "On Site" Assembly Charges can be paid separately upon completion of the On Site Assembly or can be paid upon Delivery of the Kit. Separate Payments are in order since the Delivery person may not necessarily represent the On Site Assembly person/s and the Kit Delivery and actual Assembly may be a few days apart.

3. If the Balance Payment isn't ready as agreed upon over the phone on the day before the Delivery between the Customer and our Dispatcher, the Structure must be returned to Jamestown and Unloaded and only re-delivered at Double the original Loading & Delivery Charges, so please be sure payment details are worked out before we load your Structure for Delivery.

4. If ACCESS Rules (see below) can't be met, we will offer to collect the Final Balance Payment and then drop the Kit or Assembled Structure as close to the Site as can be accomplished and therefore avoid a "return trip" fee.

13. AVOID DETRIMENTAL RUST & ROTTING: Surface Rust appearing on any of the "Beams", or Frame, should not be a concern unless this is occurring on the Main Beams because they are allowed to be continuously wet from "standing water" or continuously standing in "moist" Soil. Allowing fresh air to circulate under the Floor and around the Main Beams of the Building assures long, long Life of the Steel and Plywood Flooring. Rotting Leaves, etc. should be removed occasionally from the Roof if possible as the Acid from leaves and Pine Needles, etc., can be somewhat detrimental to the Sheeting's finish.

14. PAINT SCRATCHES: The movement of heavy steel members and sheeting nearly always results in occasionally minor scratches and burnishing on painted surfaces, which we cannot guarantee, nor warrantee against.

15. WARRANTY & LIFE-SPAN of FINISH: Pre-painted Steel Roofing and Side Panels are warranted against defects of material, blistering, flaking or blotching of the paint for a period of five years if installed as intended building components. This Warranty; however, is not valid if the material is subjected to a corrosive atmosphere. Our experience indicates this Coating System will hold up well over 20 years under normal use. Note that occasional minor scratches can't be avoided in the Sheeting pieces, but be assured no weakening rust will propagate as galvanizing on the sheeting prevents this. Occasional Touch Up of the black paint used on the Frame Members may be desirable, but really not necessary as small, seeable rust spots do not degrade the strength of the member.

16. CONCRETE / ASPHALT FOUNDATIONS for FLOORLESS BUILDINGS: Many of our Customers insist on pouring a permanent foundation, even though we point out that our Factory Made Floors are very strong and a "Floored" Building can be easily moved if you make a "location mistake". Further, we doubt if our Floors cost any more money than pouring an individual concrete foundation for such a small structure and remember, our Floors sit 7" above ground level - a significant point when flooding is possible.

In any case, consider that Hold Down Bolt Holes are more easily drilled into a concrete or an asphalt Foundation after Pouring rather than trying to position Hold Down Bolts during the Pour. It's best to use our Special Hold Down Brackets and Concrete Expansion Bolts. Further, as pointed out, you should slope your Foundation up to 2" in 10 feet* lengthwise taking advantage of the slope of the Site when possible so your Structure will have proper roof run-off, avoiding standing water on the roof which can cause leakage. *& preferably away from Garage Door openings!